Admitting Representative-Franklin ED-Part-time Varied Shifts Kettering Health Network Franklin


Short Description :

Strong guest relations and exceptional customer service Ensuring that payer sources and payment arrangements and options have been discussed Kettering Health Network is looking for a Patient Access Admitting Representative to join their Patient Access Department and ,…

Full Description :

Are you looking to join and engage in a customer service orientated role in the healthcare industry?
is looking for a Patient Access Admitting Representative to join their Patient Access Department and engage in providing patients with expert guidance while navigating the registration process. Responsibilities & Requirements Job Responsibilities

Patient Access Admitting Representative position’s major duties include, but are not limited to the following:

  • Registering out-patient, emergency, and in-patient guests while demonstrating strong guest relations and exceptional customer service
  • Reviewing all scheduled outpatient visits prior to service to insure that all patients have been screened for discounts
  • Ensuring that payer sources and payment arrangements and options have been discussed
  • Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
  • Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
  • Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
  • Communicate effectively with hospital staff and patients on a regular basis

Job Requirements

  • High School graduate or equivalent.
Preferred Qualifications
  • Previous registration/medical office experience
  • One year customer service experience
  • Excellent written and oral communication skills
  • Computer literate and very strong with Excel
  • Ability to work collaboratively with team members


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