Website Support Agent Endurance International Group Tempe


Short Description :

To billing inquiries, troubleshoot and resolve technical issues and respond to questions on products and services Knowledge in internet, social media and/or small business, preferred , Ping pong, pool, video games, pinball, arcade games, and board games, help ,…

Full Description :

Awesome opportunity for you to start a career in technology! As a Constant Contact Website Support Agent, your efforts will positively impact small businesses' ability to grow & thrive. We will train you to become a Website Expert, who will consult with and assist customers through navigating around the noisy online world.
What you'll do:
You will be at the heart of Constant Contact WebsiteBuilder's customer support team!
Be a part of a growing industry and business
We take time to understand our customer's goals and challenges, consult on options and make recommendations to enhance their marketing strategy.
You will create a positive customer experience by responding to billing inquiries, troubleshoot and resolve technical issues and respond to questions on products and services.
Your success within the role, not only allows you to help small businesses achieve their goals but you also contribute to our goals to become one of the leading businesses in the industry
Who you are:
You have 1-2 years of customer service experience, required
Someone who is positive, motivated and has a can-do attitude
Able to embrace and adapt to change
Knowledge in internet, social media and/or small business, preferred
You have a strong desire to learn the internet and web-based technologies
You enjoy interacting with diverse groups of people, both internal/external customers
You like to use critical thinking skills to diagnose and solve problems
Why you'll love us:
We break for fitness. The onite gym makes it easy to sneak in a quick workout.
Celebrate with us. Ain't no party like a Tempe party. Our winter employee blowout is an event to remember, and during our quarterly Hi-5 events, expect a lot of cheering, awards for incredible work, and always plenty of food and adult beverages.
Brain breaks. , Ping pong, pool, video games, pinball, arcade games, and board games, help you connect with your colleagues in fun ways. If you really need to kick back and relax, take a swing in our hammocks.
Volunteering is at our core. We're a feel-good group of people, and we love to spend time in our communitieslike helping beautify the city, and teaching at-risk kids about STEM. We can always use another helping hand!
Expand your career I n our Tempe office you'll have access to a lot of teams supporting our web presence, SiteBuilder, and email marketing teams. So don't fear to get boredwe'll help you expand your horizons by exposing you to career opportunities you didn't know existed.
We've got you covered . From 401k, generous PTO, tuition reimbursement, casual dress code and excellent medical, dental, and visionwe're there for you!

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