Receptionist Tull Consulting Group Orlando
Short Description :To appropriate individual or department We are seeking a Receptionist who is an outgoing, enthusiastic individual with excellent communication skills, who is a good listener, has a friendly helpful attitude, can evaluate potential clients based on our case selection criteria, can ,…
Full Description :
We are seeking a Receptionist who is an outgoing, enthusiastic individual with excellent communication skills, who is a good listener, has a friendly helpful attitude, can evaluate potential clients based on our case selection criteria, can effectively do these things within a reasonable amount of time, and sign up the potential client (those that meet our criteria) for representation by our firm.
The position must function as a team member to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.
JOB DUTIES & RESPONSIBILITIES
Answer telephone, determine nature of call, and direct caller to appropriate individual or department
Take accurate messages when personnel are unavailable and ensure accurate delivery
Operate paging/telephone system as required
Greet and direct visitors to the appropriate personnel
Provide administrative support as assigned
Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.
Perform other related activities as assigned or requested.
Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
SKILLS AND REQUIREMENTS:
Ability to pass a background check.
Must be open and willing to be on-call and cover shifts as needed.
Must be able to use a multi-line phone system.
Proficient in Microsoft Suite (Word, Excel, Outlook, etc).
Excellent customer service skills.
Ability to prioritize and multitask
Adapts well to new tasks
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