Meet assigned goals for calls answered, call length, call quality, resolution time, service level agreements, and utilization. Cisco ICND or CCNA certification.
Needs to have experience as a helpdesk/IT support person in the Telecom industry. 3+ years of experience in technology, telecom or related field, preferably…
1+ years of experience in a client-facing call center, helpdesk or support environment or equivalent experience with a focus on technical consulting or…
Assist the helpdesk by answering incoming support calls, emails, and chats. Help customers with quickly ramping up and getting the most value from our products.
Needs to have experience as a helpdesk/IT support person in the Telecom industry. Maintains passwords, data integrity and systems security for the application…
Clinical Applications Helpdesk Support/Trainer (QA). The Center for Urban Community Services (CUCS) is an acclaimed human services organization and one of the…
Under direction performs professional work, in development, implementation, and maintenance of multinetwork, and/or Wide Area Networks (WAN); maintains…
