Aid operational users to include providing expertise in answering Tier 3 helpdesk calls. Applicant will perform requirements analysis, documenting processes,…
_*Technical helpdesk or technical call center experience is necessary.*_. Provide hardware / software / network problem diagnosis / resolution via telephone for…
A general knowledge of IT systems and infrastructure with an ability to learn new tools and areas quickly. This is a varied role that will involve supporting…
The Service Delivery Manager is responsible for providing outstanding customer service and support for all information technology products and services.
