As a Customer Service Live Chat Agent, you will play a key role in the day to day operations of the Online Care Group, which includes online support, escalation…
The primary objective is to provide the day-to-day diagnosis, troubleshooting, and resolution of a wide variety of problems. About Our Team and This Role:
Interacts with customers and external stakeholders regarding field-related matters driving them to a mutually beneficial resolution ensuring timely and…
Participate in the facilitation of cell requirements, including job assignments, conflict resolution, team building, training, health, safety, environmental,…
Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports…
Communicate with customer and inform them of resolution taken by Profile. Process and monitor all Customer Complaint Forms from inception to resolution as per…
Ability to analyze an issue, develop a strategy for resolution, and gather the resources necessary to execute the solution. PowerPoint and Publisher a plus.
